Tearms And Condition

Terms and Conditions (Indiantaxi)

INDIANTAXI | RST Booking Private Limited | Indiantaxi Cabs

Updated effective from 06th June, 2020

This Site/ Application/ Services is/are operated /provided by RST Booking Private Limited.

These terms and conditions (“User Terms”) apply to your visit to and use, of the Site whether through a computer or a mobile phone, the Service and the Application, as well as to all information, recommendations and or services provided to you on or through the Site, the Service and the Application. This document is an electronic record in terms of Information Technology Act, 1919 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 1919. This electronic record is generated by a computer system and does not require any physical or digital signatures. By clicking on the “I ACCEPT” button, you are ACCEPTING to be bound by these user terms. Please ensure that you read and understand these entire user terms before you use the site. If you do not accept any of the user terms, then please do not use the site or avail any of the services being provided in there. Your agreement to these user terms shall operate as a binding agreement between you and Indiantaxi in respect of the use and services of the site.

Your acceptance of the User Terms shall be deemed to include your acceptance of the privacy policy available at https://www.Indiantaxi.in/info/faqs#privacyPolicy. By accepting these User Terms, you also allow Indiantaxi to send you promotional emails and SMS alerts from time to time.

Our hereby request to you clarified that these user terms will not apply to corporate entities who are governed by the Indiantaxi corporate terms of use. However, all authorized users taking ‘Indiantaxi corporate rides’ i.e., for customers who are availing rides under the direct arrangements between corporate entities and Indiantaxi shall also be governed by these user terms.


1.1 You understand and acknowledge that you can register on the Site only after completing with the requirements of this Clause and by entering Your Registration Data.

1.2 You shall ensure that the Registration Data provided by you is accurate, complete, current, valid and true and is updated from time to time. We shall bear no liability for false, incomplete, old or incorrect Registration Data provided by you.

1.3 You are solely responsible for maintaining the confidentiality of Your Registration Data and will be responsible for all activities and transactions that occur through Your Account, whether initiated by you or any third party. Your Account cannot be transferred, assigned or sold to a third party. We shall not be responsible for any loss that you may occur as a result of someone else using your password or Account, either with or without your knowledge.

1.4 We reserve the right to suspend or terminate Your Account with immediate effect and for an indefinite period, if We have a reason to believe that the Registration Data or any other data provided by You is incorrect or false, or that the security of Your Account has been compromised in any way, or for any other reason We may find just or equitable.

1.5 Except for the Registration Data or any other data submitted by You during the use of any other service offered through Site (“Permitted Information”), Indiantaxi does not want You to, and You should not, send any confidential or proprietary information to Indiantaxi on the Site or otherwise, unless otherwise is required by Applicable Laws. In accepting these User Terms You agree that any information or materials that You or individuals acting on Your behalf provide to Indiantaxi other than the Permitted Information will not be considered confidential or proprietary.

1.6 It is your responsibility to check to ensure that you download the correct application for Your Application. We are not responsible if you do not have a compatible mobile Application or if you download the wrong version of the Application for Your mobile Application. We reserve the right to terminate the Service and the use of the Application should you be using the Service or Application with an incompatible or unauthorized Application.

1.7 We allow you to open only one Account in association with the Registration Data provided by you. In case of any unauthorized use of Your Account please immediately reach us at info@Indiantaxis.in. In case, you are unable to access Your Account, please inform us, at info@Indiantaxis.in and make a written request for blocking Your Account. We will not be responsible for any unauthorized transactions made through Your Account prior to the expiry of 72 (seventy-two) hours after You have made a request in writing for blocking Your Account, and shall not have any liability in case of Force Majeure Event.


2.1. Our services shall, upon receiving the booking request from you in the manner set out above, proceed to confirm or decline the booking based on the availability of Vehicles at the pickup time, which shall be informed to you vide an SMS or email. In the event the booking is confirmed, you shall check the booking details including but not limited to pick up time and pick up place, and if there is incorrect detail, the same needs to be informed to us immediately by calling us.

2.2. You shall bear the consequences and damages for any delay that may be caused to you due to your failure to check the confirmation SMS or email or failure to inform OUR SERVICES of the incorrect details immediately.

2.3. Certain selective customers will be eligible to avail the Service under a ‘VIP Booking’ feature, provided by Indiantaxi. Such customers will also be bound by the terms and conditions.


3.1. The Site permits you to avail the transportation services offered by Rstbooking private limited. The Service allows you to send a request through customer application to a Driver on the services network. The Driver has sole and complete discretion to accept or reject each request for Service. If the Driver accepts a request, Indiantaxi notifies you and provides information regarding the Driver - including Driver name, Vehicle license number, telephone contact details of the Driver and such other details through our application.

3.2. Our services shall procure reasonable efforts to bring you into contact with a Driver, subject to the availability of Driver in or around your location at the moment of your request for such services.

3.3. By using the Application or the Service, You further agree that: (i) You will only use the Service or download the Application for Your sole, personal use and will not resell or assign it to a third party; (ii) You will not use an account that is subject to any rights of a person other than You without appropriate authorization; (iii) You will not use the Service or Site for unlawful purposes; (iv) You will not try to harm the Service, Site or our network in any way whatsoever; (v) You will provide to us with such information and documents which Indiantaxi may reasonably request; (vi) You will only use an authorized network to avail the Service; (vii) You are aware that when requesting Services, whether by message, via Site or calling the call center of Indiantaxi, standard messaging charges, data charges, voice charges, as applicable, of the Your and Our phone network service providers, will apply; (viii) You will comply with all Applicable Law from Your country of domicile and residence and the country, state and/or city in which You are present while using the Site or Service; and (ix) You are aware of and shall comply with the Information Technology Act, 1919 and the rules, regulations and guidelines notified there under.

3.4. Indiantaxi reserves the right to immediately terminate the Service and the use of the Application in the event of non-compliance with any of the above requirements. Further, Indiantaxi will store the information provided by you or record your calls for contacting you for all Service related matters. You shall promptly inform Indiantaxi on any change in the information provided by you.

3.5. Indiantaxi or an authorized representative of Indiantaxi, shall provide information regarding services, discounts and promotions provided by Indiantaxi to You by way of an SMS or email to your registered mobile number/registered email ID. You also have the option to discontinue receiving such information at any point of time. To discontinue receiving such information, you may at any point of time visit the specific link provided in the Site to discontinue the same.

3.6. Indiantaxi will be entitled to process and transfer your information as and when it deems fit and it may store or transfer your information in a server outside India or the country where you are located in order to perform our services obligations under these customer T&C.

3.7. You agree to grant Indiantaxi a non-exclusive, worldwide, perpetual, irrevocable, royalty- free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in your information, in any media now known or not currently known, with respect to Your information. You agree and permit to share your information and/or permitted information, with third parties.

3.8. You agree and permit Indiantaxi to share any information provided by you with third parties in order to facilitate provision of certain value-added services offered by such third parties to you and/or to provide certain value-added services to you by Indiantaxi. You hereby expressly consent to receive communications from Indiantaxi/ third parties offering value-added services to you through your registered phone number and/or e-mail id and/or the Site. You agree that you will not hold Indiantaxi responsible for any such communications received from third parties, nor will any such communication amount to spam, unsolicited communication or Your registration on the national do not call registry.

3.9. Indiantaxi will be entitled to enter into any tie-up in terms of joint-venture or otherwise with any other institution engaged in the business of providing services analogous and/or similar to those herein contained. In such case, depending upon the modality and the mechanism as may be devised, you will be provided with the services by Indiantaxi jointly and/or severally with the party/ in joint venture. You hereby give your irrevocable consent and permission to such a tie-up. In the event of such a tie-up, the terms and conditions herein contained will, mutatis mutandis, become applicable in respect of such tie-up arrangement also.

3.10. In the event Indiantaxi provides you any Application as a part of the Services including but not limited you shall comply with the following. ‘APPLICATION’ means a connected car platform using multiple Applications in-car and cloud technology platform owned and operated by Indiantaxi, which provide an interactive experience to You – (i) You shall not tamper, pilfer or misuse the (s) or allow, induce a third party to indulge in such activity. (ii) You shall not transcribe, distribute, download, store, duplicate and reproduce the content forming part of the Application(s) (“Content”), in whole or in part, through any medium including, but not limited to, tape, disc, hard disk, computer system, or other electronic recording or transmission Application. (iii) You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party, in any way.

The INDIANTAXI Application solely for purposes determined by Indiantaxi and strictly in accordance with these User Terms. You shall solely be responsible and responsible for any of law committed by you and misuse of the Application(s), if any, with the Application(s). (v) You shall ensure that the INDIANTAXI Application(s) is maintained in your possession in a proper manner. Indiantaxi may, at its sole discretion, charge such amounts from you as may be determined by Indiantaxi for use of the Application(s) by you. (vi) In the event the INDIANTAXI Application(s) is not functioning properly or if there is any technical or safety issue in relation to the INDIANTAXI Application(s), you shall immediately inform the Driver about any such issue. (vii) You shall use the INDIANTAXI Application(s) with due care and caution and not do anything or permit anything to be done that may cause damage to the INDIANTAXI Application(s). If the INDIANTAXI Application(s) is damaged and is not repairable due to any act of You, You shall pay amounts to Indiantaxi, as may be determined by Indiantaxi. If you fail or are unable to pay the amounts determined by Indiantaxi, Indiantaxi shall be entitled to suspend / terminate Your Account with Indiantaxi without prejudice to Indiantaxi rights under these User Terms and under Applicable Laws.

3.11. In the event of breakdown of the Vehicle, which is beyond repair, before completion of the Ride, Indiantaxi on a best effort basis and at its sole discretion may arrange for a Substitute Vehicle for completion of Your Ride to Your destination. However, the arrangement of Substitute Vehicle shall be subject to its availability.

3.12. You acknowledge and agree that Substitute Vehicle may not be necessarily of the same type as the original Vehicle booked by you from the Site.

3.13. Indiantaxi bears no responsibility and liability for delays and losses suffered by you or caused to you as a consequence of the breakdown of the Vehicle or the Substitute Vehicle.


All of the defined terms in these User Terms will have the meaning assigned to them here below:

4.1 “Account” shall mean the account created by the Customer on the Application for availing the Services provided by us.

4.2 “Additional Fee” shall mean any toll duty, inter-state taxes, etc. as may not be included in the Fare or not already paid as a part of the Total Ride Fee but payable to any third party / government authorities for undertaking the Ride under Applicable Law.

4.3 “Applicable Laws” shall mean and include all applicable statutes, acts of legislature or parliament, laws, ordinances, rules, by-laws, regulations, notifications, guidelines, policies, directions, directives and orders of any governmental authority, or a court of India.

4.4 The mobile application “Indiantaxi” updated from time to time.

4.5 “Cancellation Fee” shall mean the Fare and Convenience Fee payable towards cancellation of a Ride by a Customer in terms of Clause 7 of these User Terms and the Cancellation Terms and Conditions available at CANCELLATIONS POLICY.

4.6 “City of Operation” shall mean a city in which the Customers and avail and render the transportation services respectively. For clarity, the services rendered and availed by the Customers shall be in the same city.

4.7 “Driver” shall mean and include such individuals as may be evaluated, appointed and trained by an operator associated with us to provide the transportation services on its behalf and persons who are registered with Indiantaxi and other applicable transport vehicle permits and licenses to provide transportation services within the City of Operation.

4.8 “Registration Data” shall mean and may include the present, valid, true and accurate name, email ID, phone number and such other information as may be required by Indiantaxi from the Customer from time to time for registration on the Application.

4.9 “Ride” shall mean the travel in the Vehicle by the Customer facilitated through the Site.

4.10 “Service(s)” means the facilitation of transportation service by Indiantaxi through the Application or via a telephone request at the call centre of Indiantaxi, or booking on the Site, within the City of Operation, as elaborated in Clause 3.

4.11 “Site” shall mean the Application and the website https://www.Indiantaxi.in/ operated by Indiantaxi or any other software that enables the use of the Application or such other URL as may be specifically provided by Indiantaxi.

4.12 “Substitute Vehicle” shall mean another vehicle arranged for transporting the Customers to his/her destination, in the event of a Vehicle breakdown.

4.13 “Vehicle” shall mean a motor cab as defined under the Motor Vehicles Act,1988.


You will be “Eligible” to use the Services only when you fulfill all of the following conditions: You have attained at least 17 (eighteen) years of age. (ii) You are competent to enter into a contract under the Applicable Laws.

If you reside in a jurisdiction that restricts the use of the Service because of age, or restricts the ability to enter into contracts such as this User Terms due to age, you must abide by such age limits.


6.1. We will not charge Convenience Fee or Access Fee for the Service which shall be determined and amended at the sole and absolute discretion of Indiantaxi. The Convenience Fee or Access Fee shall be payable by you to driver and shall be informed to you before you begin your ride by our application.

6.2. In relation to Indiantaxi within the City of Operation the Convenience Fee or Access Fee shall not exceed government fixed price.

6.4. You are not required to pay such Additional Fee, which will form part of the receipt in Total Ride Fee.

6.5. You shall not require to pay such Cancellation Fee in terms of Clause 7, which will form part of the receipt of the Total Ride Fee.

6.6. The Total Ride Fee will be collected by the Driver or Indiantaxi from you at the end of the Ride to the driver only.

6.8. We shall provide a receipt of the Total Ride Fee payable by you at the end of the Ride, however, separate invoices raised by the APPLICATION for the Fare and Additional Fee, and the Convenience Fee or Access Fee raised by Indiantaxi shall be provided to you on request. You may raise a request for a copy of the invoices from our Support page.

6.9. There will be no taxes in respect of the Fare, Convenience Fee, Additional Fee, shall be borne and payable by you to the Indiantaxi, as the case may be.

6.10. You shall choose to pay for the Service Fee by any of the following four methods: (i) Cash payment: Cash payment towards the Total Ride Fee after the completion of Ride can be made to the Driver. You in cash, to the authority or person concerned or if already paid by the Driver (ii) online payment should be made to the driver directly.

6.11. Any payment related issue, except when such issue is due to an error or fault in the Site, shall be resolved between you and the Payment Processor. Indiantaxi shall not be responsible during or after availing the Services on the Site.


7.1. You agree and acknowledge that you may cancel your request for a Vehicle from a Driver at any point of time subject to a Cancellation Fee as explained below: In Micro/Mini/Sedan/Luxury/Rental categories, Cancellation Fee will NOT be charged.

7.2. You shall be notified of the applicable Cancellation Fee WILL NOT BE CHARGED to you for attempt to cancel a booking/service request. The notification shall be on the Application and/or the Site.


8.1. You shall not smoke and drink in the Vehicles or misbehave with the Driver or distract the Driver or act in of Applicable Law. In the event you are found to be involved in the activities set out above, you shall be responsible to pay a fine to us and we shall also have the right to terminate the Ride. In the event you fail to pay fine after the completion of the Ride, we may at our discretion, take such steps as may be available to us under Applicable Law. You shall also be blacklisted as a result of non-payment of the fine or misbehaving as the case may be, and in such event, Your Account may be terminated by Indiantaxi.


9.1. All issues, opinions, suggestions, questions and feedback while availing our Services shall be communicated to us through email address mentioned in Clause 22.2. In case of a Ride booked on our Application, You shall be required to rate the Ride after its termination. You agree to be fair, accurate and non-disparaging while leaving comment, feedbacks, testimonials or reviews on or about the Rides or Services.

9.2. Reporting of any issue needs to be within 7 (seven) days of the happening of the issue, failing which, such issue will not be addressed.

9.3. Any issue reported on channels other than the above may be addressed by Indiantaxi only on a best-effort basis. Indiantaxi takes no liability for inability to get back on other channels.

9.4. We shall to respond to your issues within 2 (two) working days of your reporting the same and to resolve it at the earliest possible. It is hereby clarified that issues are resolved on severity basis, and certain may be resolved earlier than the other. However, Indiantaxi shall not be responsible for any damages or losses in the event you are not satisfied with any such resolution.


10.1 By accepting these User Terms and on pressing the SOS button on the Indiantaxi App, You consent to Indiantaxi using its best to provide you with assistance during a safety incident, emergencies or distress, as per internal policies on emergency response. Indiantaxi may undertake remedial action(s), including, but not limited to the following:

10.1.1 When you press the SOS button and report a safety incident, the Indiantaxi representative may escalate the incident internally or liaise with any third party security service providers to assist you and/or deploy response teams to your location.

10.1.2 Our organization may inform any government authorities, such as the concerned police station, about the incident and seek their assistance; organization may also provide such authority (ies) with your personal information including but not limited to your exact GPS location, your registered email ID and mobile number to enable them to take appropriate steps to assist you.

10.1.3 Our organization may engage third party security providers to assist you and for this purpose, Indiantaxi may share your personal information, including but not limited to, your exact GPS location, your registered email ID and mobile number with third

Parties such as a security services provider, to enable them to take appropriate steps to assist you and solely to resolve the incident.

10.1.4 Further to the above, You may receive telephone calls from backend team representative and/or the relevant response team at the time of pressing the SOS button and in the duration that the incident is being resolved, and the same shall not be construed as breach of TRAI guidelines, in as much as these would be made for Your security and safety purposes.

10.2 Under this clause, you give your express consent to permit Indiantaxi to undertake the above along with any ancillary actions that may be required to facilitate an effective emergency response.

10.3 Our organization will not be responsible for any deficiency of service, provided to you under this clause on a best efforts basis, and this clause does not, in any manner, restrain you from seeking any other form of assistance from any other party.


11.1 We shall not be responsible for any failure to perform any obligations under this User Terms, if the performance is prevented, hindered or delayed by a Force Majeure Event and in such case our obligations under this User Terms shall be suspended for so long as the Force Majeure Event continues.


12.1. The information, recommendations and/or Services provided to you on or through the Site, the Application call center are for general information purposes only and does not constitute advice. Will reasonably keep the Site and its contents correct and up to date but does not guarantee that (the contents of) the Site is free of errors, defects, malware and viruses or that the Site is correct, up to date and accurate.

12.2. We shall not be responsible for you missing trains/flights/events or delays etc. as the Service are dependent on many factors not in our control. You must book Your Ride after taking into account the check-in time, traffic and weather conditions, political rallies, natural calamities, traffic barricades, car breakdowns and other un-expected delays.

12.3. In the event, there is a delay by the Vehicle in reaching the pickup location beyond 30 (thirty) minutes of the pickup time, Indiantaxi shall only to get you in touch with the Driver assigned for Your Ride.

12.4. We shall not be responsible for any damages resulting from the use of or inability to use the Site, including damages caused by wrong usage of the Site, error in call centre number, network issues, malware, viruses or any incorrectness or incompleteness of the Information or the or Application.

12.5. You shall take full responsibility of your items and luggage. In case of lost items inside the Vehicle during the journey, we will try to locate the items on a “best-effort” basis but is not responsible for the same in case of loss or damage to the same. If you leave any goods in the Vehicle or have any complaint in respect of the Services or the use of the Vehicle, You have to inform Indiantaxi of the same in writing within 24 (twenty four) hours of using the Vehicle

12.6. We do not assure a complete sustainability of its Service and shall not be held responsible or responsible for the same, in any manner.

12.7. We shall not be responsible for any loss of communication / information of status update and benefits under the program. All this information will be sent on mobile number and/or email ID registered with Indiantaxi. Indiantaxi will not be responsible for appropriateness of mobile or email or any other communication medium. You shall be responsible for immediately reporting the errors, if any, occurred in the information sent to you regarding booking confirmation.

12.8. In no event we be responsible for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever, whether based on contract, tort, negligence, strict liability or otherwise, even if we has been advised of the possibility there of.

12.9. In addition, and without limiting the foregoing, to the fullest extent permitted by applicable law, in no event will be aggregate liability arising out of or in connection with these user terms or the services rendered here under, whether in contract.

12.10. If Applicable Law does not permit the exclusion of certain warranties or the limitation or exclusion of liability, the scope and duration of such warranty exclusions and the extent of the liability of Indiantaxi shall be the minimum permitted under Applicable Law.


13.1. Subject to Your compliance with these User Terms, Indiantaxi grants You a limited, revocable, non-exclusive, non-transferable and non-sub-licensable license to download and install a copy of the Application on a single mobile Application that You own or control and to run such copy of the Application solely for Your own personal use and to use the Site.

13.2. You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or Site in any way; (ii) modify or make derivative works based upon the Service or Application; (iii) create Internet “links” to the Service or “frame” or “mirror” any Site on any other server or wireless or Internet-based Application; (iv) reverse engineer or access the Site in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the Service or Site, or (c) copy, reproduce, record, or make available to the public any ideas, features, functions or graphics of the Service or Site,

13.3. You shall not: (i) send spam or otherwise duplicative or unsolicited messages in of applicable laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or material, including material harmful to children

of third party privacy rights; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Site, the Application or Service or the data contained therein; or (v) attempt to gain unauthorized access to the Site, the Application or Service or its related systems or networks.

13.4. We will have the right to investigate and prosecute of any of the above to the fullest extent of the law. Indiantaxi may involve and cooperate with law enforcement authorities in prosecuting users who are these User Terms. You acknowledge that Indiantaxi has no obligation to monitor Your access to or use of the Site, Service or Posted Content, but has the right to do so for the purpose of operating the Site and Service, to ensure Your compliance with these User Terms, or to comply with Applicable Law or the order or requirement of a court, administrative agency or other Governmental body. Indiantaxi reserves the right, at any time and without prior notice, to remove or disable access to any content that Indiantaxi, at its sole discretion, considers to be in of these User Terms or otherwise harmful to the Site, the Service or Application.


14.1. Indiantaxi may accept posting of any notes, messages, e-mails, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information given by you on the Site (“Posted Content”) by You. You represent that you have obtained all permissions and consents required to post the Posted Content and such Posted Content complies with all requirements of the Posted Content. Indiantaxi shall not in any manner be responsible for or endorse the Posted Content.

14.2. You agree that when posting Posted Content, You will not:

(i) Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, blasphemous, pornographic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful material or information.

(ii) Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents.

(iii) Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.

(iv) Advertise or offer to sell or buy any goods or services for any business purpose, unless the Site specifically allows such messages.

(v) Conduct or forward surveys, contests, pyramid schemes or chain letters.

(vi) Download any file posted by another user that You know, or reasonably should know, cannot be legally distributed in such manner.

(vii) Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

(viii) Deceive or mislead the addressee about the origin of a message or communicate any information which is grossly offensive or menacing in nature.

(ix) Restrict or inhibit any other user from using and enjoying the Site.

(x) Any code of conduct or other guidelines which may be applicable for any particular Posted Content.

(xi) Harvest or otherwise collect information about others, including e-mail addresses, without their consent. (xii) Threaten the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation. (xiii) Any Applicable Laws or regulations including the Information Technology Act, 1919 and the rules, regulations and guidelines notified there under.


15.1. Indiantaxi alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to (i) the Site, Application, product, Service and any suggestions, ideas, enhancement requests, feedback, recommendations or any other offering; (ii) text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code; or (iii) other information provided by You or any other party relating to the Site, Application or the Service. Third party trademarks may appear on this Site/ Application and all rights therein are reserved to the registered owners of those trademarks. For use of any third party's intellectual property, you need to get permission directly from the owner of the intellectual property for any use.

15.2. These User Terms do not constitute a sale and do not convey to you any rights of ownership in or related to the Site, the Application or the Service, or any intellectual property rights owned by Indiantaxi. You shall be solely responsible of any laws and for any infringements of any intellectual property rights caused by use of the Services or the Site/ Application.

15.3. You may use information on the Site purposely made available by Indiantaxi for downloading from the Site.

(i) Do not remove any proprietary notice language in all copies of such documents and make no modifications to the information; (ii) use such information only for Your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media; or (iii) do not make any additional representations or warranties relating to such information.


16.1. If permitted by Indiantaxi, You may establish a hypertext link to the Site, provided that the link does not state or imply any sponsorship or endorsement of your site by us. You must not use on your site or in any other manner any Indiantaxi trademarks or service marks or any Content belonging to Indiantaxi and appearing on the Site, including any logos or characters, without our express written consent. You must not frame or otherwise incorporate into another third party website or present in conjunction with or juxtaposed against such a website any of the content or other materials on the Site without our prior written consent.


17.1. Unless terminated in accordance with this Clause, the agreement between Indiantaxi and You is perpetual in nature upon downloading the Application and for each Ride booked through the Site.

17.2. You are entitled to terminate the agreement at all times by deletion of Your Account, thus disabling the use by you of the Site. You can close Your Account at any time by following the instructions on the Site.

17.3. We are entitled to terminate the agreement at all times and with immediate effect (by disabling your use of the Site and the Service) if you: (a) or breach any term of these User Terms, or (b) in the opinion of Indiantaxi, misuse the Application or the Service. Indiantaxi is not obliged to give notice of the termination of the agreement in advance. After termination Indiantaxi will give notice thereof in accordance with these User Terms.

17.4. Termination of this agreement will not prejudice accrued rights of either Indiantaxi or You.


18.1. The invalidity of any term of these User Terms shall not affect the validity of the other provisions of these User Terms. If and to the extent that any provision of these User Terms is invalid, or is unacceptable in the given circumstances, a provision shall apply between the parties instead that is acceptable considering all the circumstances, taking into account the content and the purpose of these User Terms.

18.2. In the event of any contradiction or inconsistency between this User Terms and any other agreement executed between you and Indiantaxi, the terms of the User Terms shall prevail unless the exception has been expressly agreed to in writing by making reference to the relevant Clause sought to be modified under this User Terms.


19.1. You agree that Indiantaxi is merely an electronic platform to facilitate aggregation of Vehicles and does not in any manner provide transportation services. Indiantaxi does not endorse, advertise, advise or recommend you to avail the Services of any Driver. Indiantaxi also does not guarantee or provide assurance in respect of the behavior, actions or data of the users posted on the Site.

19.2. We do not authorize anyone to make a warranty on our behalf and you shall not rely on any statement of warranty as a warranty by us.

19.3. Indiantaxi and their representatives, officers, employees, agents and contractors shall not be responsible for any loss, damage, claim, expense, cost (including legal costs) or liability arising directly or indirectly from your use or non-use of the Service or the Site, or Your reliance upon the Service or the information contained upon the Site (whether arising from Indiantaxi or any other person's negligence or otherwise).

19.4. This Site, Application and all content on the Site and the Application are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by Your access of the Site and/or Application, that Your access of the Site and/or Application and availing of Services is at Your sole risk, that You assume full responsibility for Your access and use of the Site and/or Application, and that Indiantaxi shall not be responsible for any damages of any kind related to Your access and use of this Site and/or Application.

19.5. All images, audio, video and text in the Site and/or Application are only for illustrative purposes. None of the models, actors or products in the images, if any is endorsing the Services in any manner. Any resemblance of any matter to anybody or anything is purely unintentional and/or coincidental.

19.6. Indiantaxi is not engaged in the insurance business and does not provide any insurance services. Indiantaxi has facilitated provision of insurance services for the benefit of Customers, under group travel insurance policies availed from insurance companies, whereby Indiantaxi is acting as the group manager of the policy. Indiantaxi does not guarantee or make any promise in relation to the insurance policy/ insurance company, including but not limited to any benefits from use of the insurance services provided by the insurance companies, such as coverage, claims and settlements. Any claim or servicing of insurance policies, raised through the Application, remains a matter between the Customer and the insurance company, and Indiantaxi shall not be responsible for the actions of the insurance company or the Customer. It is to be noted that the insurance policy number, claim certificate, invoice for the insurance premium/ fee collected from the Customer is not be issued by Indiantaxi, but will be issued by the respective insurance company. Any issues in receiving tax invoices or issues faced in claiming the insurance are not the responsibility of Indiantaxi. Indiantaxi disclaims all and all liability in relation to the services of the insurance company. Please reach out to the insurance company in case of any questions/ issues.


20.1. Indiantaxi reserves the right, at its sole discretion, to modify or replace, in part or full, any of these User Terms, or change, suspend, block, discontinue or restrict your use to all or any feature of the Service or Application at any time.

20.2. Indiantaxi shall not be required to notify you of any changes made to these User Terms. The revised User Terms shall be made available on the Site. You are requested to regularly visit the Site to view the most current User Terms. You can determine when Indiantaxi last modified the User Terms by referring to the “Last Updated” legend above. It shall be your responsibility to check these User Terms periodically for changes. Indiantaxi may require you to provide your consent to the updated User Terms in a specified manner prior to any further use of the Site and the Services. If no such separate consent is sought, your continued use of the Site, following the changes to the User Terms, will constitute your acceptance of those changes. Your use of the Site and the Services is subject to the most current version of the User Terms made available on the Site at the time of such use.


21.1. Indiantaxi may give notice by means of a general notice on the Service or Application, or by electronic mail to your email address or a message on your registered mobile number, or by written communication sent by regular mail to your address on record in Indiantaxi account information.

21.2. You may contact Indiantaxi by electronic mail at our email address Contact@indiantaxi.in or by written communication sent by regular mail to Our address at #2A 2ND Floor, 11B cross Bomanahalli Bangalore-68.

21.1. You shall not assign your rights under these User Terms without prior written approval of Indiantaxi. Indiantaxi can assign its rights under the User Terms to any affiliate.


These User Terms are subject to the laws of India. Any dispute, claim or controversy arising out of or relating to these User Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Site, the Service or the Application (collectively, “Disputes”) the parties shall attempt to settle the same amicably, through negotiation and consultation at such offices of Indiantaxi as Indiantaxi may designate. In the event the dispute is not resolved internally between after at least 30 (thirty) days of negotiation, in good faith, the same shall be subject to binding and final arbitration in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time or in case the Arbitration and Conciliation Act, 1996 is no longer in force, as per any law relating to arbitration in force at the time of such reference. The reference shall be made to a sole arbitrator mutually appointed by Indiantaxi and You. The place of the arbitration shall be Bengaluru, Karnataka, unless otherwise mutually agreed by Indiantaxi and You in writing. Subject to the above, any Dispute will be subject to the exclusive jurisdiction of courts in Bangalore, India.